As I went through the list (there may be others that aren’t here) I noticed that each of the reviews had a consistent outline including some background, target audience, the benefits and constraints of each of the frameworks. The nice thing about this format was that I was able to think about ways in which I could augment parts of service delivery in my organization with a different approach fro a perspective which is new.
In my opinion implementing practices ‘by the book’ was never really the intention of how these were supposed to be utilized. You really should be looking at your organization in a way where you can decide what is fit for purpose. Taking pieces from each of these guidelines and applying them to your business where it makes sense in an effort to achieve your business outcomes. No two businesses are the same and to that end managing the services which support them should be looked at with an open mind to how best to support them. Keep in mind that supporting a financial institutions banking service may require different guidelines and governance than an online web application may have.
I believe that marrying a few of these together can work to further your businesses goals where only one may appear to limit you in some way. After all at the end of the day we are all working to improve service delivery.
I would really like to hear what you think about this topic and what ‘framework(s)’ or whatever you call it you use and what makes it a success. Feel free to connect with me on Twitter @ryanrogilvie