Over the past few days I had the good fortune to attend
Pink Forum14. This was my first experience with a Pink event and I was
impressed. Aside from the good balance of vendor representation there was an
equally good sample of presenters who were able to fulfil the needs of the
attendees.
There was a great cross section of attendees who were
looking for insights into game changers from not only a leadership perspective
but from other service management functions which directly tie into driving
continual service improvement initiatives. Personally I was able to connect
with people who were experiencing similar operational challenges as well as
where they had insights into areas of improvement which I may have not even
considered. Having events like these are important but ensuring that there is
some value add is paramount especially in these economic times where events and
training expenditures are tightly scrutinized by organizations.
To me the networking is crucial to getting better at how
we, as a service management community, are able to provide superior service
delivery which can be accomplished through knowledge sharing amongst our peers.
Feel free to connect with me
Labels: #pinkFORUM14, ITSM, Leadership