I started my blog, The Service Management
Journey initially as a way for me to get some ideas written down as well as a
way to share some experiences I had within the service management community. Who
would have thought I would have written 100 posts so far?
Since many of my posts revolve around
reporting on what we have done and what we can do to improve I took a closer
look at the high level metrics that I gathered over the course of 100 posts. Interestingly
enough when you are in the midst of writing you really don’t think about the
breadth of the subject matter so I took some time to break it down a little
The top topics that were read and commented
on were what I expected to see. While most of these revolve around larger
subject matter these areas always seem to be of particular interest to
practitioners in most geographic areas.
As I look back at the percentage of viewers
from my analytics it showed that 55% of viewers each week were from the United
States while my home country placed a distant third at 7%, while the UK was
second at 19%.
As far as the content in the blog I really wasn’t
all that surprised to see what the word cloud indicated. It will be interesting
to see what differences or similarities show up from this year to next.
What did I learn from this exercise. I think
to start with it will help me to not only tailor what content I am writing, but
also what audience it reaches. I certainly will be keeping a closer eye on the statistics
I look forward to writing 100 more posts and
to connecting with you, the readers. Let me know if there is a particular topic
you want to discuss.
me on Twitter @ryanrogilvie
or connect with me on LinkedIn
Labels: ITIL, ITSM, Service Management