Over the past few days I had the
good fortune to attend Pink 15. This was my first Pink event in Las Vegas, and
much like the city the conference was larger than life. To complement the
vendor representation there was a great selection of presenters who were able
to fulfil the needs of the attendees in many capacities.
a great cross section of attendees from many geographic areas who were looking
for insights into as many areas which are impacting the ability to deliver
service as there was diversity in the attendees themselves.
Personally I was able to connect
with people who were experiencing similar operational challenges as well as
where they had insights into areas of improvement which I may have not even
considered. Having events like these are important but beyond that we all need
to ensure that the content allows for multiple perspectives which this
To me the
networking is crucial to getting better at how we, as a service management
community, are able to provide superior service delivery which can be
accomplished through knowledge sharing amongst our peers.
to connect with me
Labels: IT Conferences, ITIL, ITSM, Pink15, Service Management